Gas Safe registered 663841
Boiler installations, heating and plumbing in Plymouth
Dale Thompson is a Plymouth heating and plumbing engineer with 18 years in the trade. He fits and replaces boilers, keeps existing heating systems running, and covers homes, landlords and small businesses across Devon and Cornwall.
Prefer to write it down? Request a free installation quotation.
Boiler installations
A new boiler, quoted properly before any work starts
Dale looks at your property, how much hot water you actually use and what the existing system can support, then puts the recommendation in writing. There is no obligation and no pressure to sign on the day.
He works across boiler brands, with Worcester Bosch and Ideal as his usual preference. Which model suits you depends on the property and your requirements, so that is a conversation rather than a fixed package.
How a boiler installation works, step by step
Work completed by Pro Heating and Plumbing Solutions Ltd.
What Dale does
Boiler work first, everything else close behind
Boiler installations are the main focus, but the same van carries everything needed for servicing, repairs, heating, gas work and everyday plumbing.
Boiler installations
New boilers and replacements, sized to your home and hot water needs, with a free written quotation before anything is ordered.
Boiler servicing and repairs
Annual servicing to keep the warranty valid, and honest diagnosis when something stops working.
Landlord gas safety checks
Gas safety checks and certificates for landlords, letting agents and managing agents, booked around your tenants.
Central heating and radiators
Heating repairs and installations, radiator and valve swaps, balancing, thermostats and smart controls.
Power flushing
Clearing sludge and debris from the system when radiators are cold at the bottom or the boiler is struggling.
Emergency and out-of-hours
Dale covers emergency and out-of-hours call-outs around the clock. Response times are never guaranteed, but he will tell you honestly what he can do.
Also covered: gas cookers, hobs and fires, LPG work, hot water cylinders, leaks and taps — all within Dale’s verified Gas Safe registration.
Credentials
What you can check before you book
Rather than asking you to take our word for it, here are the details you can verify yourself.
Gas Safe registered — 663841
Registered with Gas Safe for Domestic natural gas and LPG work. You can check the registration on the Gas Safe Register at any time.
18 years in the trade
Dale started in the trade straight from school and has worked on Plymouth heating and plumbing ever since.
VAT registered business
A properly registered limited company, so quotations and invoices are clear and above board.
Public liability insurance in place
Cover is held for the work carried out. Ask Dale for the current certificate if you need it for a landlord file.
Free, no-obligation quotations
Installation quotations are free. Where a visit is needed to diagnose a fault, that is agreed with you first.
Workmanship guarantee
One year on workmanship, subject to the agreed scope and terms of the job.
You can confirm the Gas Safe registration yourself by searching business number 663841 on the Gas Safe Register, or by texting Gas and the number to 85080.
Who you are dealing with
A local engineer, not a call centre
Dale went into the trade straight from school and has eighteen years on the tools, most of it around Plymouth. Most of his work comes from people who have used him before, or been passed his number by a neighbour.
Dale does the work himself, bringing in a trusted subcontractor when a second pair of hands is needed — so you always know who is in your house.
You will get a straight answer about what needs doing, what can wait, and what it will cost before he starts.
More about Dale
Reviews
Rated 5.0 on Google
Dale’s Google Business Profile carries a perfect score from his customers. Rather than lifting a few reviews onto this page where they would go stale, the rating below is taken from the live profile — so what you see here is what Google is showing today.
You can read every review in full, and add your own after a job, on the profile itself. Nothing on this website has been written by us on a customer’s behalf.
Read the reviews on GoogleFrom 15 Google reviews
Figure recorded from the Google Business Profile on 25 September 2026. Reviews are written by customers on Google — the profile link shows the latest.
Where Dale works
Plymouth based, working across Devon and Cornwall
Plymouth is home, and the surrounding towns are covered as a matter of course. Dale also travels further into Devon and Cornwall — availability and any travel charge depend on where you are, and both are agreed with you before he sets off.
See the areas covered- Plymouth
- Plympton
- Plymstock
- Estover
- Crownhill
- Derriford
- Roborough
- Saltash
- Torpoint
- Ivybridge
- Callington
- Tavistock
- Liskeard
- Newton Abbot
- Totnes
- Truro
These are places Dale works regularly, not a guarantee of instant attendance everywhere. If you are outside this list, ask anyway — he will tell you honestly whether he can help.
Getting started
Three ways to reach Dale, in order of speed
- Fastest
WhatsApp
Send a message with your postcode and what you need. Photos of the boiler or the problem help a lot.
Open WhatsApp - Next
Phone
Ring 07872 553694. If Dale is under a boiler he will call you back.
Call now - Or
Write it down
Use the short form and Dale will get back to you. It is not a live booking system, so nothing is confirmed until he replies.
Request a quote
Emergency and out-of-hours
Heating gone at a bad time?
Dale offers 24/7 availability and takes emergency and out-of-hours call-outs. Dale takes calls and messages around the clock and covers emergency and out-of-hours call-outs.
He aims to get back to you straight away, but response and attendance times are not guaranteed — they depend on where he is and how busy he is.
Gas safety
If you smell gas, call the free national emergency line
The National Gas Emergency Service is operated by the gas networks, is free to call and is available 24 hours a day. If you smell gas or suspect a leak, that is the number to ring — not a heating engineer.
Call 0800 111 999While you wait for them
- Do not smoke, light matches or use naked flames.
- Put out any cigarettes or other naked flames.
- Open doors and windows to ventilate the property.
- Turn off the gas supply at the meter if you can reach it safely.
- Do not turn electrical switches on or off.
- If the smell is strong or you feel unwell, leave the property and tell the emergency service where you are.
Guidance summarised from the gas networks’ published safety advice. In an emergency always follow the instructions given to you on the call.
Free quotations for boiler installations
Tell Dale what you need and he will come back to you with a proper written quotation. No obligation, no pressure, and no charge for the quotation itself.
Enquiries and requested dates are not confirmed bookings until Dale replies and agrees them with you.